Shipping Policy

Last updated: 17 September 2026

CPAP Today delivers to supported serviceable locations across India. Delivery availability, charges and estimated timelines are shown during checkout and may vary by destination, product and courier.

Processing and confirmation

Orders are reviewed and prepared after checkout. We may contact you to verify your address, phone number or Cash on Delivery order before dispatch. Processing may take longer during holidays, high-demand periods or additional verification.

Delivery estimates

Estimated delivery dates are guidance and are not guaranteed. Actual delivery depends on destination, courier coverage, weather, local conditions and events outside our reasonable control. Contact support if an order is delayed beyond the stated estimate.

Charges and free delivery

Applicable shipping charges and any free-delivery threshold are displayed before you place the order. Taxes or other charges, where applicable, are shown at checkout.

Cash on Delivery

Cash on Delivery may be available only for eligible locations and products. Phone confirmation may be required, and an order may be cancelled if delivery details cannot be verified.

Address and delivery attempts

Provide a complete address and an active phone number. If delivery fails because the address is incomplete, the recipient is unavailable or the location is not serviceable, additional attempts or charges may apply where permitted.

Damage or incorrect delivery

Contact us promptly if a package is damaged or an incorrect product is delivered. Keep the packaging and provide photographs or delivery evidence. Remedies are handled under our Return Policy and applicable law.

Contact us

For delivery questions or complaints, use Contact us or email support@cpaptoday.in. Before launch, publish the legal entity, registered address and designated grievance officer/contact.